Vonage: Businesses Must Become Agile, Adapt Quickly to Pandemic-Related Changes in Customer Preferences to Enhance Connections

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, today released a new report—”COVID-19 Reshapes the Global Customer Engagement Landscape“—detailing changing consumer preferences and behaviours and how businesses and service providers need to transform their customer engagement strategies to become more agile and adapt to changes driven by the COVID era. […]

T-Mobile Unveils Venture Capital Fund to Fuel 5G Innovation

T-Mobile continues its mission to fuel 5G innovation with today’s announcement of T-Mobile Ventures, a new multi-year investment fund focused on early and emerging growth companies developing groundbreaking 5G products and services for the T-Mobile network. “T-Mobile Ventures is part of our mission to give customers the best 5G network in the country – one […]

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Keysight Enables Device Makers to Qualify 5G End-User Experience Under Various Real-World Mobility Scenarios in Laboratory Environment

New 5G Virtual Drive Test Toolset automates device performance validation using test cases based on real-world data

Keysight Technologies, Inc. , a leading technology company that helps enterprises, service providers and governments accelerate innovation to connect and secure the world, has launched the 5G Virtual Drive Test (VDT) Toolset to help 5G device makers, mobile operators and chipset manufacturers qualify end-user experience in an automated, field-realistic laboratory environment. Keysight’s 5G VDT Toolset combines […]

U.S. Social Security Administration to Enhance Customer Experience for Millions of Americans with Avaya Communications Solutions, Providing Next-Generation Service and Increased Efficiency

Verizon and Avaya selected by SSA to provide intelligent, flexible Contact Center and Unified Communications Platform spanning 1,300 locations

Avaya today announced that its Avaya OneCloud portfolio of communications and collaboration solutions has been selected by the U.S. Social Security Administration (SSA) as part of the agency’s digital transformation initiative to modernize and transform their ability to rapidly respond to changing user needs at manageable cost. Equally important, Avaya’s comprehensive communications offering will support the […]

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