TEL AVIV (Reuters) - Genband, a U.S. maker of software for telecoms and cable TV operators, aims to revolutionize phone-based customer services by ending consumer frustration at being kept on hold in a seemingly endless loop of recorded options messages.
The Texas-based company, majority owned by JPMorgan's One Equity Partners, paid $50 million in 2013 to acquire Israeli start-up Fring, an Internet-based mobile service seeking to transform the way customer calls are handled.
There are more than 7 billion people on this planet – but many, many more things. Already some 40% of the world’s population has Internet access and can, in theory, communicate – just wait till those other things get in on the act. How will we ever manage the Internet of Things?
SINGAPORE (Reuters) - WebRTC, a free browser-based technology, looks set to change the way we communicate and collaborate, up-ending telecoms firms, online chat services like Skype and WhatsApp and remote conferencing on WebEx.
Web Real-Time Communication is a proposed Internet standard that would make audio and video as seamless as browsing text and images is now. Installed as part of the browser, video chatting is just a click away – with no need to download an app or register for a service.
TORONTO (Reuters) - Telus Corp launched a package of technologies that connect and control machines via the Internet on Wednesday as the Canadian telecom company bids to generate sales from the so-called "Internet of things".
Among the services Telus will offer are retail traffic analysis so that stores can better stock their shelves, and a safety application that will allow restaurants to check conditions such as air and food temperature and water flow.
SAN FRANCISCO (Reuters) - Intel Corp on Tuesday unveiled a new platform to make it easier for companies to create Internet-connected smart products using its chips, security and software.
Intel's platform is like a set of building blocks based on the chipmaker's components and software for companies to create smart, connected devices, Doug Davis, head of Intel's Internet of Things business, said at a launch event in San Francisco.
It also aims to make it easier to connect to data centers in order analyze data collected from devices' sensors.
LONDON (Reuters) - IBM is enjoying a wave of major technology outsourcing deals from European customers in the fourth quarter and the new contract signings are not over yet, an executive for the computer services giant said in an interview.
Late on Tuesday, IBM announced the third in a string of billion dollar plus contracts, saying it had won a seven-year, $1.25 billion deal with WPP, the world's top advertising firm, to run WPP operations in the cloud.
FRANKFURT (Reuters) - Investment in the fast-growing market for Internet-connected devices gathered pace this year and is set to attract more top U.S. technology and telecoms buyers of firms active in the market, a report from a merger advisory firm said on Thursday.
Corporate finance adviser Hampleton Partners' report said that $9.4 billion has been spent in the past three years to acquire so-called "Internet of Things" suppliers, with $5 billion, or more than half of the total, in the first nine months of 2014.
AMSTERDAM (Reuters) - IBM has signed a 10-year, multi-billion dollar deal to provide computer infrastructure services to Dutch bank ABN Amro running on its cloud systems, the U.S. information technology firm said on Monday.
The deal comes as the U.S. company is trying to gain momentum in the market for Internet-delivered services, known as cloud computing. IBM will provide fully managed services for mainframe computers, servers, storage and end-user computing as well as a help desk and other technical support. IBM did not disclose financial details of the deal.
WASHINGTON (Reuters) - Comcast Corp and AT&T Inc have no plans to create Internet "fast lanes" that may hurt consumers' freedom to roam the Web, the leading U.S. broadband providers told the U.S. Senate Judiciary Committee chairman in recent letters.
Senator Patrick Leahy last week wrote to top Internet service providers (ISPs), urging them to pledge that they would not enter any so-called paid prioritization deals, in which content companies would pay ISPs to ensure smooth and fast delivery of their traffic.
WASHINGTON (Reuters) - Top U.S. automaker General Motors Co has emerged as a heavyweight ally of the wireless carriers battling against stricter Internet traffic rules, with a new letter that linked the issue to wirelessly connected cars.