Genband could be a game-changer for customer-service sector

Internet-based mobile service seeks to transform the way customer calls are handled

Reuters

TEL AVIV (Reuters) - Genband, a U.S. maker of software for telecoms and cable TV operators, aims to revolutionize phone-based customer services by ending consumer frustration at being kept on hold in a seemingly endless loop of recorded options messages.

The Texas-based company, majority owned by JPMorgan's One Equity Partners, paid $50 million in 2013 to acquire Israeli start-up Fring, an Internet-based mobile service seeking to transform the way customer calls are handled.

The Connected Future: Chattering Machines Demand Better Orchestration

Today's Internet offers no guarantees of security, reliability or performance for M2M applications

There are more than 7 billion people on this planet – but many, many more things. Already some 40% of the world’s population has Internet access and can, in theory, communicate – just wait till those other things get in on the act. How will we ever manage the Internet of Things?

With WebRTC, the Skype's no longer the limit

Analysts expect WebRTC will be a market worth $4.7 billion by 2018

Reuters

SINGAPORE (Reuters) - WebRTC, a free browser-based technology, looks set to change the way we communicate and collaborate, up-ending telecoms firms, online chat services like Skype and WhatsApp and remote conferencing on WebEx.

Web Real-Time Communication is a proposed Internet standard that would make audio and video as seamless as browsing text and images is now. Installed as part of the browser, video chatting is just a click away – with no need to download an app or register for a service.

Canada's Telus says wants in on 'Internet of things' growth

Retail traffic analysis for stores to stock shelves, and safety application, among the services

Reuters

TORONTO (Reuters) - Telus Corp launched a package of technologies that connect and control machines via the Internet on Wednesday as the Canadian telecom company bids to generate sales from the so-called "Internet of things".

Among the services Telus will offer are retail traffic analysis so that stores can better stock their shelves, and a safety application that will allow restaurants to check conditions such as air and food temperature and water flow.

Intel unveils platform to simplify connectivity of products

Determined to make sure it is on the leading edge of future computing trends

Reuters

SAN FRANCISCO (Reuters) - Intel Corp on Tuesday unveiled a new platform to make it easier for companies to create Internet-connected smart products using its chips, security and software.

Intel's platform is like a set of building blocks based on the chipmaker's components and software for companies to create smart, connected devices, Doug Davis, head of Intel's Internet of Things business, said at a launch event in San Francisco.

It also aims to make it easier to connect to data centers in order analyze data collected from devices' sensors.

IBM signs $1.25 billion WPP cloud deal and says more coming

Building hybrid clouds, which mix together private and public-facing Internet

Reuters

LONDON (Reuters) - IBM is enjoying a wave of major technology outsourcing deals from European customers in the fourth quarter and the new contract signings are not over yet, an executive for the computer services giant said in an interview.

Late on Tuesday, IBM announced the third in a string of billion dollar plus contracts, saying it had won a seven-year, $1.25 billion deal with WPP, the world's top advertising firm, to run WPP operations in the cloud.

Internet-connected device sector deals accelerating, report finds

Early consolidation led by Google, includes Cisco, Samsung, Vodafone and Verizon

Reuters

FRANKFURT (Reuters) - Investment in the fast-growing market for Internet-connected devices gathered pace this year and is set to attract more top U.S. technology and telecoms buyers of firms active in the market, a report from a merger advisory firm said on Thursday.

Corporate finance adviser Hampleton Partners' report said that $9.4 billion has been spent in the past three years to acquire so-called "Internet of Things" suppliers, with $5 billion, or more than half of the total, in the first nine months of 2014.

IBM signs 10-year multi-billion cloud deal with ABN Amro

Will provide managed services for mainframes, servers, storage

Reuters

AMSTERDAM (Reuters) - IBM has signed a 10-year, multi-billion dollar deal to provide computer infrastructure services to Dutch bank ABN Amro running on its cloud systems, the U.S. information technology firm said on Monday.

The deal comes as the U.S. company is trying to gain momentum in the market for Internet-delivered services, known as cloud computing. IBM will provide fully managed services for mainframe computers, servers, storage and end-user computing as well as a help desk and other technical support. IBM did not disclose financial details of the deal.

Comcast, AT&T join Verizon to reassure no plans for Internet 'fast lanes'

Critics have urged the FCC to reclassify ISPs so they are regulated more like public utilities

Reuters

WASHINGTON (Reuters) - Comcast Corp and AT&T Inc have no plans to create Internet "fast lanes" that may hurt consumers' freedom to roam the Web, the leading U.S. broadband providers told the U.S. Senate Judiciary Committee chairman in recent letters.

Senator Patrick Leahy last week wrote to top Internet service providers (ISPs), urging them to pledge that they would not enter any so-called paid prioritization deals, in which content companies would pay ISPs to ensure smooth and fast delivery of their traffic.

GM sides with U.S. wireless carriers in net neutrality fight

FCC is considering whether it should undo exemptions previously applied to mobile carriers

Reuters

WASHINGTON (Reuters) - Top U.S. automaker General Motors Co has emerged as a heavyweight ally of the wireless carriers battling against stricter Internet traffic rules, with a new letter that linked the issue to wirelessly connected cars.

Featured Reports

Understanding and Capitalizing Upon Telecom APIs for Communications Enabled Applications
Big Data and Analytics software and applications will play a crucial role in making IoT a success. The data generated through sensors embedded in various things/objects will generate massive amounts of unstructured (big) data on real-time basis that holds the promise for intelligence and insights for dramatically improved decision processes.

Content Delivery Networks (CDN) 2015
Content Delivery Networks (CDN) represent large distributed system of servers deployed in multiple data centers across the Internet. CDNs provide solutions for efficiently and effectively managing content of all types. Solutions include core services such as aggregation, management, and distribution of content as well as a variety of value-added functionality.

Technologies Impacting and Impacted by Operational Support Systems (OSS)
There are significant changes underway in the CSP industry that are causing fundamental re-evaluations of business models, technology stacks and service offerings. This research assesses a range of relatively nascent technologies that have the potential to change the dynamic of OSS, whether via the networks they manage, or as building blocks on which to build better OSS tools.

Market Opportunity: Big Data in the Internet of Things
Big Data and Analytics software and applications will play a crucial role in making IoT a success. The data generated through sensors embedded in various things/objects will generate massive amounts of unstructured (big) data on real-time basis that holds the promise for intelligence and insights for dramatically improved decision processes.

Concise, Practical Market Reports on Big Data, IoT, CDN & More!
Access the exclusive new series of market research reports brought to you through the partnership of Mind Commerce research and TelecomEngine.com.
Browse the latest titles

 

 

Featured Events & Partners

GEN 15
Nov. 16-19, 2015

Omni Hotel, Dallas, Texas

The global gathering of networking professionals enabling the future of agile, assured and orchestrated services powered by CE 2.0, LSO (Lifecycle Service Orchestration), SDN and NFV.

Visit event website...
 

 

Business Wire