Using personalized videos to explain telecom bills to customers

Telecom operators have recently made a major push in offering personalized services to their customers, primarily in an effort to retain customers and reduce churn. Customer churn is caused by many factors including bill shock and a lack of customer service satisfaction, two points that Idomoo, a personalized video company, has been trying to address in the telecom industry.

AT&T says rural lines sale may be too difficult

Reuters

On Friday, AT&T Inc Chief Executive Randall Stephenson said that a sale of rural phone lines may be too difficult to pull off because of regulatory hurdles. Stephenson had said in January that the company would review the future of its roughly 20 million rural telephone lines, including the possibility for a sale. But selling the phone lines could be difficult because of their diverse geographic locations, the executive said on Friday in a webcast of a Sanford C.

Verizon to Acquire Hughes Telematics

On Friday, Verizon Communications Inc. announced that it is acquiring Hughes Telematics, Inc (HTI) for $612 million, or $12.00 per share in cash.


According to Verizon (New York), the transaction will expand its capabilities in the automotive and fleet telematics marketplace and accelerate growth in vertical segments. 

Deutsche Telekom launches M2M Marketplace

On Wednesday, Deutsche Telekom launched its M2M Marketplace, which is a platform for manufacturers and dealers to offer their hardware, software, apps and full-package services relating to M2M communication.


According to Deutsche Telekom (Bonn, Germany) in the future it will also offer the requisite SIM cards and SIM chips via the M2M Marketplace.

Huawei, ZTE deny receiving illegal subsidy

Reuters

China's top telecoms equipment makers Huawei and ZTE denied receiving illegal government subsidies that helped them undercut rivals in recent years, after media reported the European Union planned to take action over unfair trade practices. Action by the EU could spark a trade war, analysts warned.

Everything Everywhere unveils mobile ticketing trial

Last week, Everything Everywhere announced an agreement with Transport operator Stagecoach Group to offer consumers with a way to use mobile phones as tickets for public transportation. The two companies have unveiled the UK's first Government-standard commercial deployment of mobile contactless transport ticketing, which could lead to a nationwide roll out across select bus and rail services in 2013.

Sprint gets $1 billion credit for Ericsson equipment

Reuters

Sprint Nextel Corp has arranged a $1 billion credit facility to buy network equipment from Ericsson for a high-speed wireless project that will involve the shuttering of its Nextel network next year.

Comcast launches free phone calls over WiFi

On Tuesday, Comcast, a U.S. cable operator, announced a free Xfinity Voice feature that brings mobile voice technologies to the home phone. The new feature, called Voice 2go, allows customers to make phone calls and send text messages for free, when made within a WiFi network, such as in a customer's home or on a public WiFi hotspot.  This new service could potentially cut into wireless mobile operators’ revenue.

Ceragon to supply Navajo Tribe with microwave backhaul for $4 million

Ceragon Networks Ltd., a wireless backhaul provider, on Tuesday announced that it has received orders of approximately $4 million to supply microwave backhaul solutions and turnkey services including installation, project management and commissioning to the Navajo Tribal Utility Authority (NTUA). The NTUA selected Ceragon's FibeAir IP-10G to power the Navajo Nation's wireless backhaul network. The systems are part of an over 530 mile network which is made up of microwave towers and fiber optics.

M-Commerce: The gateway to mobile payments

When is a mobile payment a “mobile payment”?


When it’s m-commerce. That’s one of the top-level findings of the MasterCard Mobile Payments Readiness Index (MPRI). The Index rank orders 34 global economies in terms of their readiness to execute on mobile payments across all three configurations—mobile at point of sale (POS), person-to-person payments (P2P), and e-commerce conducted from a mobile device (m-commerce).

Syndicate content

Featured Reports

Global Connected Consumer Devices: Key Trends, Opportunities and Market Forecasts 2015 - 2020

An evaluation of Connected Consumer Device ecosystems, market drivers, constraints, and opportunities for value chain constituents
Learn More

 

End-to-End M2M, Seventh Edition
This report includes forecast data for the period 2014 – 2019 with analysis of key drivers, success factors, and industry dynamics.
Learn More

 

The Future of Cloud WAN
The emergence of cloud computing has put new demands on the WAN. Not only do customers demand highly robust and secure WAN connections, but they must also deliver new levels of flexibility and manageability.
Learn More