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WorldGate Adds H.323 Communications Protocol To Video Phone

New And Emerging H.364 Standards Part Of Package

      

WorldGate Communications has taken a step to add backwards-compatible H.323 communications protocols to its Ojo video phone to make it compatible with older video telephony codecs as well as new and emerging H.364 standards which are already a part of Ojo’s infrastructure. The compmany said the phones would be able to communicate with video phones using H.263 and G279 video and audio codecs.


The move was originally made to help an unnamed customer meet federal guidelines to be backward compatible and as it turned out, it was something the rest of the market could use as well, said Hal Krisbergh, WorldGate’s chairman/CEO.

“There are several issues on compatibility; it’s not just the video codec, it’s the audio codec and the communications protocol, which is SIP,” Krisbergh said. “We deal with customers’ issues and one of them is always a concern that … we would be proprietary. We put in backward compatibility so that nobody could be concerned.”

Video phones, Krisbergh conceded, are taking off slowly. Ojo, which works on any broadband delivery network and is sold through retail and directly to service providers, is no exception.

“It’s not a big market yet,” he said, adding that backward compatibility is “should facilitate the growth of the market because it eliminates those kinds of (compatibility) issues and concerns.”

The market, while evolving, is also drawing attention from the big service providers, Krisbergh maintained.

“The large RBOCs and cable operators are putting our RFPs (requests for proposals) and we’re going through an intense RFP process with several of them,” he said.

The thing that will drive video telephony, he said, is a reliable service.

“The reason video telephony hasn’t happened is because it hasn’t met expectations; most stores we retail with say the problem with video telephony wasn’t selling it, it (the phone) just came back because it didn’t meet expectations,” Krisbergh said. “Eight-seven percent of our customers say we exceed expectations. With Ojo, it’s not longer an issue; we have almost no returns.”

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