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WFI Goes Shopping With ClearMesh

Wireless Optics Fit the Bill for Retail Center Deployment

      

A combination of fussy storeowners and the need for guaranteed reliability has led Wireless Facilities Inc. (WFI), a large independent RF and wireless engineering company, to deploy ClearMesh Networks’ wireless mesh networking gear in a San Diego shopping center.


WFI integrates and manages wireless networks throughout the U.S., including in shopping areas like the San Diego Westfield UTC shopping center, a spread out, campus-like complex of high-end retail establishments and a skating rink that is more like a business campus than a shopping mall. The ritzy nature of the mall made wireless connectivity a default winner.

“Westfield is the highest branded shopping center chain in the United States and perhaps even in the world. Aesthetics are very important to them, so we can’t run overhead cables,” explained Desmond Wheatley, president of WFI’s enterprise services division.

Of course WFI can’t trench the connecting fiber either.

“A lot of people talk about bringing fiber everywhere, but the reality is two things always get in the way: the cost of lateral expansion” moving fiber from outside the mall into the shopping district, which would have been around $30,000 to $40,000 and “You’d be digging it and trenching it, which is a significant process,” said Hitendra (Sonny) Soni, senior vice president of sales and customer services at ClearMesh.

The only real option is wireless and the least expensive way to do that is to use unlicensed spectrum. That, too, is rife with problems, since the mall is outside and unlicensed spectrum is an easy target for interference from other sources.

“We have 700 RF engineers on staff and it’s their job to figure out the best way to minimize interference,” said Wheatley.

The best way turned out to be ClearMesh, which doesn’t use conventional RF frequencies to transport data throughout its wireless mesh but rather optics.

“It’s unlicensed, but it’s not using radio waves, it’s using light waves. It’s highly directional point-to-point infrastructure and there is zero opportunity for interference caused by other people’s networks,” Wheatley said.

For the range of applications that WFI offers – Wi-Fi hotspot connectivity for mall visitors; high-speed data connectivity for center stores, including credit card transaction authorizations; voice services for remote kiosk locations; closed circuit television (CCTV) surveillance of stores, kiosks and parking areas; access control and alarming; and building automation services such as environmental controls – reliability and data throughput are equally important.

“If you think of one of those ClearMesh links, it’s basically now operating as a freeway down which a whole variety of different types of data traffic are running,” said Wheatley. “The network doesn’t care whether it’s video or voice or Internet or whatever else.”

The ClearMesh meshes feed data to and among the retail customers and in part of the overall hotspot. They’re then linked back to a Cisco Airnet system that aggregates traffic from seven wireless points of presence (POPs) to a Cisco switch

“My product’s job is to connect all of these seven POPs together to each other and provide a very high bandwidth, very low latency capacity network. I form a backbone and underneath are Cisco switches and underneath that are CCTV video cameras and Wi-Fi access points,” said Soni.

Altogether, it gives shopkeepers a secure mission-critical data network that allows WFI to guarantee service reliability to demanding customers, said Wheatley.

“The link reliability anywhere in the network, not just the ClearMesh links -- we have fiber in there, switches, wireless access points – every one of those links must be tested by our engineering team…because there is no tolerance in this day and age for losing a voice or life safety or security link,” Wheatley concluded.

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