It is a well-known fact that it is much cheaper to retain an existing customer than acquire a new one. But in todays demanding and fickle market, where one tariff change or negative customer service interaction could lose you a customer, how can you keep your customers engaged, satisfied, and most importantly spending on your network? Telecoms IQs Churn and Customer Value Management in Telecoms will address the key challenges facing the operator community today!
The ever increasing rise of the smartphone has rapidly changed the once straightforward mobile network. Users are suddenly downloading large volumes of data over their phones and other devices, causing mobile operators to frantically search for new solutions to help their networks handle the increased data traffic.
Network with industry leading experts and learn about latest developments on how Utilities from the US and Europe are dealing with persistent threats and vulnerabilities.
Logistics player Cubic Global Tracking Solutions is to provide its container tracking and monitoring equipment to arviem after concluding a $3.2 million, five-year deal with the Swiss company.
The leasing and strategic partnership will see Cubic (San Diego, CA, USA) support arviem’s (Baaar, Switzerland) Global Cargo Monitoring Service and work on developing new capabilities and services for arviem’s customers.
Enigma Telematics has launched an Android version of its Skyline asset-tracking app, designed for the tracking, tracing and monitoring of company vehicles and equipment on the go.
The UK-based company says the app is immediately available for customers of Skyline, its web-based tracking platform.
The company had already developed an iOS tablet version for the iPad and iPad Mini and says the new Android app can similary be downloaded free of charge for use on seven- and ten-inch tablets.
Switzerland’s u-blox has launched a new series of modules based on its next-generation chip technology and capable of satisfying new requirements in vehicle and asset tracking, navigation, anti-theft devices and point-of-sales terminals.
The company said it had introduced its MAX, NEO and LEA GNSS modules in M8 –its next-generation, multi-constellation positioning platform.
Honeywell and Stor Generation have announced details of a “first of its kind” smart-grid program in the UK aimed at cutting energy consumption in commercial and industrial facilities.
The technology partners say the energy savings will be used to help stabilize the electrical grid and address country-wide carbon reduction and renewable energy commitments.
Under the program, Stor (London, UK) is to pay facility owners to reduce their energy consumption when usage begins to put pressure on the production capacity of power plants and renewable resources.
Utility Salt River Project has recruited Landis+Gyr to carry out a $185 million upgrade of its metering infrastructure and prepay technology.
The work is to be carried out in a phased installation across Salt River Project’s service territory – which covers central Arizona – and is expected to take up to ten years.
In a statement, Salt River Project (Tempe, AZ, USA) said it planned to deploy Landis+Gyr’s (Zug, Switzerland) Gridstream RF network this summer to support ongoing improvements to the technology currently used by its 142,000 prepay customers.
M2M module maker Telit is supporting the rollout of a new bicycle taillight featuring an embedded tracking device in Brazil.
Pioneered by local company Nastek Tecnologia (Campo Grande, Brazil), the Yon Bike Lamp – as it is branded – incorporates a GSM/GPS tracker in a bike taillight, allowing users to track a bike’s whereabouts and monitor riding statistics using smartphones.
The device features Telit’s (London, UK) GL865-QUAD module and is able to communicate over GSM and GPRS networks.
Dutch telecoms incumbent KPN has teamed up with logistics player Dyzle on a real-time monitoring service for the food and pharmaceuticals industries.
KPN (The Hague, Netherlands) describes the partnership as part of its “innovation drive” to help customers in the food and pharmaceuticals sectors improve efficiency and comply with local health regulations.