The UK’s Vodafone has launched what it calls an “all-in-one” service for the remote monitoring and control of M2M-enabled devices as it looks to cement its position as a leading player in the M2M market.
The operator says the new package combines hardware, wireless network connectivity and application software and will make it easier for customers to introduce M2M services, minimize downtime, improve service quality and reduce costs.
Branded the Remote Monitoring & Control Service (RMCS), the package is aimed at businesses that require regular updates on the status of devices, allowing them to take immediate action if something goes wrong.
It could, for example, be used to provide alerts to a distributor when a vending machine runs out of soft drinks, or to a maintenance team if an air conditioning unit is overheating.
“The ability to remotely monitor and maintain assets has become a major differentiator for many businesses seeking to deliver value to customers,” said Erik Brenneis, Vodafone’s director of M2M. “Our solution coupled with secure connectivity, best in class M2M service platform and a superior network, is helping transform the way companies are using M2M.”
“In addition, our fully integrated package provides clients with an all-in-one M2M solution that can be implemented on a global scale – setting us apart from the competition.”
Vodafone (Newbury, UK) has a major advantage over many rivals in being able to provide an international service courtesy of its presence in most regions of the world, and says its M2M SIM card is designed to work on all networks across the globe.
Customers are able to manage their SIM card settings and check the quality of their connections at any time on the operator’s M2M service platform.
The operator is also promising ‘real-time’ monitoring of performance and operational data, meaning that notifications are sent – often via a simple text message – as soon as there is a status change.
Vodafone now claims to support more than 11 million M2M connections worldwide and to employ more than 250 M2M specialists.
It was recently recognized as an M2M pioneer by Analysys Mason, a market-research company that tracks developments in the telecoms industry.