Vodafone Germany has launched a new M2M service for remote monitoring, aimed chiefly at reducing downtime and lowering costs for customers in Germany’s machinery and plant engineering industries.
Branded the Integrated Remote Monitoring and Control Service (Integrated RMCS), the product is described by Vodafone (Dusseldorf, Germany) as the first fully integrated offering for the remote monitoring and control of machines through M2M communications.
With the Integrated RMCS service, claims the operator, customers can use mobile devices to monitor important operational data about the machinery and equipment, such as details of temperature and air pressure.
The service also allows them to update systems remotely and will fire off messages when there are problems with the functionality of equipment.
“With our integrated complete package our industrial customers receive an M2M solution from a single source, which is used worldwide,” said Marc Sauter, head of sales at Vodafone M2M Central Europe. “This sets us apart from the competition.”
The product consists of an M2M modem for connecting machinery and equipment to the mobile network, a SIM card that provides the mobile data connection and the application software – which includes a portal for the viewing and analysis of data.
Vodafone says the service can function on both 2G and 3G networks and that its SIM card allows national and international roaming, making it usable worldwide.
Customers can manage SIM cards on Vodafone’s M2M platform and monitor connection quality at any time, says the operator.
Software is provided through Device Insight, a partner company of Vodafone, and is designed to analyze and display operational data continuously and to send text messages to service technicians whenever there are problems.
Vodafone claims to have more than 20 years of experience in the M2M market and says it now supports nearly 10 million machines around the world with its mobile technology.