Telit Wireless Solutions, a provider of machine-to-machine (M2M) modules and services, on Tuesday announced the establishment of m2mAIR, a new business unit offering M2M managed and value-added services including connectivity.
According to Telit (Trieste, Italy), the unit covers all network-related needs including SIM management, remote module management , security, reporting and monitoring, SIM cards , rate plans as well as customer support. With Telit’s wireless module technology, these services allow M2M service providers to create and manage their M2M applications and support user applications.
Available today for European-based customers with rollouts in the U.S., APAC and Latin America scheduled for later this year, m2mAIR offers M2M players access to module and subscription lifecycle management via a software as a service (SaaS) platform and wireless coverage in partnership with Telefónica (Madrid, Spain).
m2mAIR provides all the elements required to deploy and manage an application from a single source, including a full module control with over-the-air management services such as network diagnostics, remote IP and hardware testing, and usage policy management.
The business unit also includes SIM card control with flexible SIM lifecycle management including provisioning, troubleshooting, diagnostics, consumption, and user profile management.
Telit offers 24/7 global customer support with real-time access to network and provisioning information as well as Telit’s M2M Lab for testing and on-site support, says the company.
m2mAIR also includes security technologies to prevent wireless interception including alarms for fraudulent network and module use, SIM theft detection, and SIM deactivation services. A billing and business support system also provides customers with a choice from a range of price plans as well as real-time alerts of usage anomalies to avoid bill shocks, says Telit.