HP Enterprise Services (Plano, Texas) on Tuesday announced enhancements to the company’s hybrid delivery cloud solutions, offering telecom companies the agility they need to quickly enter the small and medium-size business (SMB) market with revenue-generating on-demand communications services.
HP Cloud Services Enablement for Communications as a Service (HP CSE for CaaS) enables communications service providers (CSPs) to help their SMB customers take advantage of utility pricing and the flexibility of the on-demand services model, according to HP. HP CSE for CaaS is part of the broader HP CSE for CSP portfolio, which also includes solutions for Infrastructure as a Service and Device Management as a Service.
According to HP, HP CSE for CaaS enables wireless, wireline and broadband companies to offer SMBs a “one-stop shop” for IT and communications services such as messaging, collaboration and automated voice services. For CSPs, HP CSE for CaaS enables CSPs to transform their traditional business models and build new sources of revenue with on-demand communications services that SMBs can consume from customized bundles that suit their specific business needs.
“CSPs can drive revenue from the growing cloud-based services market with these new HP solutions,” said David Sliter, vice president and general manager, Communications and Media Solutions, HP Enterprise Services. “HP CaaS, along with HP’s ability to bridge IT and telecom requirements, enables CSPs to get to market quickly with ‘pay as you go,’ on-demand services that SMBs need.”
According to HP, the platform accommodates a variety of on-demand services from CSPs and third parties, and accelerates time-to-market with three pre-integrated service families for SMBs:
- Messaging: Based on Microsoft Exchange 2010, these services include full-featured email, calendar, contact management, integrated voice mail and email archiving.
- Collaboration: HP has included Microsoft SharePoint 2010; HP Virtual Room for web conferencing; and HP Audio Conference.
- Business Voice: Enabling SMBs to handle incoming calls using Auto Attendant, Virtual Office Receptionist, Automatic Call Distribution and Call Recorder.