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Tango waltzes into enterprise IMS

Broadens product line to enable FMC for businesses

      

Enterprises could be fixed-mobile convergence’s (FMC) first movers and Tango Networks wants to be ready to help when they make that move.


The Richardson, Texas-based vendor has broadened the GSM and IS-41 capabilities of its Abrazo FMC product to help providers more effectively integrate their FMC offerings with legacy, hybrid and IP-based PBXs.

(see Converging Paths - FMC: Where Wireline & Wireless Meet)

“The carriers are moving toward IMS infrastructure (and) deploying IMS core networks,” said Al Leo, vice president of business development at Tango Networks. “They are absolutely looking for applications to offer across those IMS networks.”

Fig. 1

Enterprise Drive

One of those applications will be offering FMC capabilities to enterprise customers. Tango’s new capability is available immediately and will be deployed soon with an unnamed wireless carrier in North America, Leo said.

“Our application is the same … integrating and making the mobile phone an extension of the PBX,” he said. “Now that can be offered on an IMS core network within the carrier environment.”

The Tango product looks like an application server off the core network interfacing with carrier network elements so “this becomes an application that leverages the investment they’ve made in the rest of their IMS network” to feed hosted enterprise PBX applications, Leo said.

The new functionality helps the enterprise user facilitate calls and anchors those calls in the right fixed or mobile network, including voice- over-Wi-Fi.

“We put certain parts of the I-CSCF (Interrogating Call Session Control Function) and S-CSCF (Serving Call Session Control Function) in the Abrazo E in the enterprise and that’s where we are IMS-enabling a PBX,” he said.

Tango’s primary customers are medium-to-large enterprises with about 2,500 or more employees.

The need for FMC and the flexibility to be mobile via cellular or Wi-Fi is obvious for some high-line executives and so-called road warriors who are frequently away from the office. There is, however, a larger, potentially more important, audience that could prove lucrative for the carriers but is not quite so obvious.

“We’ve seen research that something like 70 percent of an enterprise’s employees are away from their desks more than 20 to 25 percent of the time. They need to be reachable; they need to be accessible; they need to access back into the various applications or capabilities that they have in the network even if they’re across the street or down the road,” he said. “One of the things these large enterprises will be able to do is define how more employees can use their mobile phones and give those phones to more people to increase their accessibility and productivity.” This, in turn, benefits wireless carriers who will sell more mobile services to enterprises and can turn up an FMC offering with connectivity to the wireline PBX.

Smaller businesses will be more apt to purchase FMC-based applications from carriers as part of a hosted or managed toolkit, Leo said.

The Tango solution is truly fixed and mobile, including a Wi-Fi element for those that choose to go in that direction and offer dual-mode phones within the enterprise environment instead of mobile or cell phones, he continued.

“Our fundamental strategy is to address the broadest part of the enterprise network that we can. We’re not going to get into the middle of the debate that says voice-over-Wi-Fi is good, bad or indifference.

We’re saying that in certain applications certain enterprises may choose to deploy voice-over-Wi-Fi; other carriers, other enterprises are going to be satisfied with the wide area network that the carriers offer.”

Moving IMS down to the enterprise level, he said, was a no-brainer for the company.

“We clearly needed to be able to interface our application into an IMS environment and there are some specific interfaces that are required to do so,” Leo said.

“Our application is the same; it’s the same capability of integrating and making that mobile phone an extension of the PBX, but now it provides the ability for that to be offered on an IMS core network within the carrier environment. To carriers we look like an IMS application server and we interface into that core.”

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