Mobile messaging traffic continues to experience explosive growth and for this reason the wireless sector faces the specific challenge of staying on top of business imperatives in the face of a massive data volume. It is not only vital for mobile operators to gain insight into mobile messaging traffic to improve service quality, but also for companies looking to optimize their customer relationships. This article will explore the challenges mobile operators are facing and discuss how new analytics solutions work to help solve those issues.
The conference will show you how to minimise the costs of implementing real time billing and to leverage your billing data and customer intelligence to both optimise your revenue assurance strategy and to drive revenues through real time up- and cross-selling.
The 3rd Annual Data Centre Management 2011 (18-19 October 2011, Harbour Grand Kowloon Hotel, Hong Kong) will give you answers with the best practitioner-led tips and secrets to maximize your data centre investment for the next 12 months.
Amsterdam, The Netherlands
Already in its 13th year, the Metering, Billing/CRM Europe 2011 conference and exhibition is THE industry leading meeting place for smart utility professionals and your platform to discuss the latest developments, solutions and benchmarks in the utility industry.
Free Registration available at:
If you've ever seen the film The Incredibles, you may remember a line from the arch villain Syndrome: "When everyone is super, then no-one is."
Ericsson (Stockholm, Sweden), a vendor of telecommunications technology and service, Tuesday announced that it has reached an agreement with Providence Equity Partners, LLC and Warburg Pincus to acquire 100 % of the shares of Telcordia (Piscataway, N.J.), a company that develops mobile, broadband and enterprise communications software and services, for $1.15 billion. Closing is anticipated in Q4 2011 with full effect in Q1 2012.
This will be Ericsson’s second major acquisition in recent months, having just recently acquired the M2M service platform of Telenor Connexion in April.
Thanks to a boom in mobile devices and the popularity of mobile data services, customer appetite for mobile bandwidth is growing. The challenge for mobile operators is that demand is outpacing revenue growth, creating a gap that threatens the technology's economic promise. TelecomEngine spoke with Lane Liley, Director of Product Management at Tekelec, to discuss how customer experience management, among other strategies, might provide a way for operators to stay profitable while keeping their customers happy.
The convergence of technology, devices and content has ushered in a sea change in mobile communications. A growing breed of access devices is changing how people communicate by enabling an “always-on,” connected experience. Media-rich applications are supplanting basic voice services. And, Internet protocol networks are replacing circuit-switched networks to provide the bandwidth and speed to support today's interactive lifestyle.
There were plenty of new BSS/OSS and CRM products to be found at the TM Forum Management World conference in Dublin last week, as software providers scrambled to offer new weapons that will allow carriers to hunt revenue opportunities in Cloud Services (among other places). Just some of the new product introductions included…
Whether you’re interested in cable, cloud services, government and defense, Frameworx or all of the above, the specialist networking activities at Management World 2011 are the place for you to mingle with your peers and with TM Forum subject matter experts.