Ericsson wins managed services deal with Etisalat in Africa

Swedish network equipment maker Ericsson has signed a five-year deal to manage the networks of Atlantique Telecom, the African subsidiary of Middle Eastern telecoms giant Etisalat.

The contract will see Ericsson (Stockholm, Sweden) manage all of the mobile networks of Atlantique Telecom, which serves about 10 million customers in Benin, the Central African Republic, Cote d’Ivoire, Gabon, Niger and Togo.

Atlantique Telecom says the deal will allow it to focus on the development of value-added services and tailored offerings for its customers.

Swedish network equipment maker Ericsson has signed a five-year deal to manage the networks of Atlantique Telecom, the African subsidiary of Middle Eastern telecoms giant Etisalat.

The contract will see Ericsson (Stockholm, Sweden) manage all of the mobile networks of Atlantique Telecom, which serves about 10 million customers in Benin, the Central African Republic, Cote d’Ivoire, Gabon, Niger and Togo.

Atlantique Telecom says the deal will allow it to focus on the development of value-added services and tailored offerings for its customers.

“With the evolution of the competitive landscape in our markets, we need to adapt our operating model to provide a better service to our end users,” said Nagi Abboud, Atlantique Telecom’s chief executive. “Adopting this business outsourcing model is therefore an important step in our group strategy execution that will be for the benefit of our subscribers, who remain our top priority, and this will, as well, open new growth opportunities to our employees.”

Ericsson described managed services as a “proven business model to support operators in growth mode”, with the number of mobile connections growing at about 30% a year, according to an Etisalat (Abu Dhabi, United Arab Emirates) estimate.

The contract covers network operations, field maintenance, network optimization and spare parts management.