Voicemail pins major factor in phone hackings

With new phone hacking allegations against News of the World employees coming to light, questions over who is susceptible to voicemail hackings and what is being done to prevent future attacks are becoming increasingly important.

According to Sahba Kazerooni, the director of professional services at Security Compass, an information security firm, hackers are taking advantage of weak forgotten password questions.

Ericsson M2M Roundtable Unveiled: Mobile operators agree on stronger role

Broad consensus for the M2M sector was reached concerning the role of mobile network operators (MNO’s), standard definitions, subscription portability, and the desirability of open standards at a meeting that included some of the most influential MNO’s in M2M – as well as Ericsson, Intel, and IBM. The meeting was organized by Ericsson and held behind closed doors at the CTIA show in Orlando, Fla., (USA) in March, and the M2M Zone’s Newsdesk has gained exclusive first access to notes of the discussion.

ATIS Cloud Services Forum releases CDN Interconnection Specifications

ATIS (Washington, D.C.), a membership organization for telecom industry standards, announced on Tuesday that its Cloud Services Forum (CSF) has released the “CDN Interconnection Use Case Specification and High Level Requirements” standards document. The standard provides an initial description of content distribution networks (CDNs) and develops interconnection use cases and high-level requirements to support passing content distribution requests between two service providers.

AT&T, Space Systems object to TerreStar sale to Dish

Reuters

Bankrupt telecommunications firm TerreStar Networks Inc (Reston, Va.) is facing two objections to its proposed sale to Dish Network Corp (Meridian, Colo.), including one from the maker of its own geosynchronous satellite.

Space Systems/Loral Inc (Palo Alto, Calif), manufacturer of the TerreStar satellite currently orbiting the earth, filed court papers Tuesday in U.S. Bankruptcy Court saying the plan would pay it only a fraction of what is owed under three satellite contracts.

Huawei increases smartphone shipment target to 20 million

Reuters

Huawei Technologies Co Ltd (Shenzhen, P.R.C), a manufacturer of handsets and network equiptment, aims to ship 20 million smartphones this year, an executive said on Wednesday.

In April, Huawei said it expected to ship between 12 million and 15 million smartphones, which run on Google's Android operating system. Last year, it shipped 3.3 million units.

LightSquared secures $265 million in additional financing

LightSquared (Reston, Va.), a wholesale-only integrated 4G-LTE wireless broadband and satellite network, announced on Tuesday that it has raised $265 million in additional financing. The capital was drawn from both existing investors as well as new investors in the company.
According to LightSquared, the additional financing will be used for general corporate purposes, which includes constructing its 4G-LTE wholesale network. Over the last 12 months LightSquared has raised over $2.3 billion.

Philip Falcone’s Harbinger Capital has already put $3.1 billion into the company.

Outsourcing: transforms telecom customer service from cost to profit

The changing landscape of customer care presents both challenges and opportunities

Maintaining customer satisfaction while creating efficient savings is crucial for telecom service providers, especially during a period of economic uncertainty. As every provider knows, meeting the service expectations of customers is critical.

Even if a customer’s experience has been largely neutral or positive, it is the few negative experiences that will stick in his mind. Telecom service providers can’t afford to neglect the impact of negative customer experiences associated with services.

Verizon drops unlimited smartphone data plan

Reuters

Verizon Wireless (New York, N.Y.), a mobile service provider, will stop offering new customers unlimited data service plans starting on Thursday.

According to a Verizon spokesperson, Brenda Raney, existing customers can continue to use the unlimited plan they are already on, new customers will have to use one of the new data plans.

On the new data plans Verizon Wireless plans to charge $5 more per month than AT&T Inc, which stopped offering unlimited data services last year.

Singlewire announces M2M Plugin for mass notification system

Singlewire Software (Madison, Wis.), a developer of voice applications for mass notification, on Tuesday announced the release of the new Singlewire M2M plugin for its InformaCast system.

InformaCast is a full-featured, network-based mass notification, emergency communication, and overhead paging system that allows users to send an audio and/or text message to a variety of endpoints including IP speakers, Cisco IP phones, overhead paging systems, computer desktops, digital signage, SMS text, social media sites, and more.

GE looks for acquisitions in smart grid

General Electric (Fairfield, Conn.) is looking for acquisitions in smart grid technology according to Keith Redfearn, the EMEA & India regional general manager for GE Energy.

In January, GE acquired Remote Energy Monitoring, Ltd., a smart metering technology company that operations in the United Kingdom and Australia. In May, GE announced its plans to acquire FMC-Tech (Houston Texas), a provider of real-time power line monitoring for power grid technology. The acquisition is expected to be completed this month.

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