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SOFNET 08: Partnerships are the key for software telcos

Plenary session highlights new approaches

      

While there is broad acceptance that traditional telcos must adopt a more software-based approach across all aspects of their businesses, how this can best be achieved was a hot topic at Wednesday’s plenary session at the SOFNET exhibition.


According to Denis Guibard, VP of innovation and new ecosystems at France Telecom, most of the new services being offered by the company are software-based. “We’re already a software company by the fact that we’re selling and licensing software to our partners. The change is well underway and there is a new ecosystem with France Telecom.”

However, key to this transition, claims Guibard, is recognizing the importance of working with partners. “But, we must revise our ideas to the issue that there is no accepted best method as to how partnering is best achieve. We have accepted that there is need within the company to change our mindset towards how we approach partnerships.”

Adding weight to this viewpoint came from J P Rangaswami, MD of HQ services design at BT. “Partnerships must be open and multi-lateral if they are to work successfully for both parties.”

Commenting on the likely revenue sharing models that could be adopted when working with partners, Rangaswami outlined a model based around the need to evaluate the need for financial capital and production capital. “There are many different levels of investment or revenue sharing dependent upon the risk and maturity of the third-party application or service," he said. "Will it take us into new markets or help boost ARPUs?”

Chris Bray, telecoms industry sales for IBM software group, confirmed that IBM could not survive without the help of partnerships. “There is a need for a cultural shift with a company to accept the importance of partnering. For example, service providers and Web 2.0 companies can only move to the next stage by learning from each other.”

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