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MPLS works wonders for Texas-based industrial supplier
Flowserve Corporation, a Texas-based provider of flow control products and services for pipelines and infrastructure, recently launched and an end-to-end, global MPLS network with Orange Business Services.
Why CSPs need a marketing mentality to survive
In my recent blog about "Rethinking Innovation," I wrote about the apparent misconception that Communications Service Providers (CSP) have about innovation for survival. To me, innovation is not merely about offering state-of-the-art products and features to a customer; it's about delivering value, independent from how advanced the underlying technology may be.
Telcos embrace 'proactive chat'
Though it took a long time to arrive, online chat has now become firmly established as a mainstream way for customers to talk to their Telcos in the UK--whether to check their account balance, find out roaming charges or fix a technical problem. BT offers chat for business customers while T-mobile and 3 customers are able to use chat for technical, sales, billing and coverage advice.
KPN: Managed SIM Cards Key to M2M ARPU
Dutch carrier KPN believes it has seen the future of embedded systems, and that future is in managed, premium services and rates for M2M data transmissions. "Consumers will be willing to pay premium rates for certain kinds of critical data, but carriers will have to offer the ability to manage those rates for their M2M clients," says Kim Bybjerg, the company's VP for M2M.
Frameworx - getting from there to here
Today's communications world is not your grandfather's, or even your father's, communications world. What we used to call telecom is now a much broader industry that encompasses entertainment, Internet and web-based media and services and much more. And communications has been quickly converging with the IT world, which has necessitated a rethinking of how we approach a business architecture for the present day.
Managing the Mobile Broadband Surge with Policy Control
The boom in mobile broadband is officially on. Smartphones and PCs equipped with data cards and USB modems have liberated consumers from their wireline leashes, and they’re eagerly gobbling up bandwidth watching videos, interacting with social networks and surfing the Web. And, if industry forecasters like Analysys Mason are one the mark, that enthusiasm will only grow.
Infonetics Research details lackluster mobile infrastructure market performance
According to Stéphane Téral, Infonetics' principal analyst for mobile infrastructure, "It was a brutal first quarter for the mobile infrastructure market, with all segments down, marked by the absence of 3G rollouts in China, prolonged weakness in Latin America and Africa, and a continued pause in GSM upgrades and modernization."
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 New markets, new business models -- old competencies
Source: Keith Willetts, Chairman and CEO, TM Forum
If service providers aren’t quick to grab onto new business models and start monetizing them, they may get overrun by the over-the-top guys who find ways of circumventing them and leaving them to pick up the pieces.
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