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Mobile spam ‘under control’, claims MDA

      

Mobile operators, it would seem, have an arsenal of weapons at their disposal to fight spam. And, according to an ITU survey carried out last year, the anti-spam method most frequently employed by mobile operators is the suspension of commercial and interconnect agreements (Figure 1).


Fig. 1 Operators most popular measures against mobile spam

But Mike Short, chairman of the Mobile Data Association (MDA), believes that the threat from spam has dropped considerably over the past three years. The drastic step of suspending interconnect agreements is more often than not, he argues, taken as a last resort.

According to Short, the reason why the level of mobile spam has fallen from its high point in 2003 (and even then he puts it at only 0.0001 per cent of all SMS sent in the UK) is primarily due to a tightening- up of those interconnect agreements in the first place. “A kind of self-discipline/ self-help group exists between operators today,” he says.

Essentially, explains Short, there is greater collaboration on an international scale so that an operator channelling spam to another international market would quickly be alerted to the problem by the operator at the receiving end. Moreover, interconnect rates could be hiked if an originator refused to stem the flow of spam at its source.

As for other measures, Short believes that filtering action at the network — as opposed at the device level — is preferable because of the huge number of phones in circulation already that do not incorporate the latest vendor solutions.

The Short Message Service Centres (SMSCs) in use on networks today are quite sophisticated store-and-forward platforms, says Short, which can identify and investigate text messages that are sent to a much wider number range than normal before they are forwarded to the customer.

In future, says Short, as the markets for GPRS and 3G services start to mature, the operators will need to be vigilant to protect their consumers. In his opinion, the world of ‘mobile internet’ presents new challenges, similar to those seen in Japan with i-mode. There, spam played havoc on networks because of the pairing of mobile phone numbers with email addresses. But once new gateways and controls were implemented the level of spam reduced dramatically.

As well as using more sophisticated platforms for filtering and blocking, Short says that operators will need to iron out agreements with third parties — such as content providers and aggregators — so as to balance the risks against the rewards of doing business.

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